FREQUENTLY ASKED QUESTIONS
Each item is carefully sourced and prepared on demand.
When will my order ship?
Each item is sourced and prepared on demand.
Please allow 3–4 business days for processing before your order ships.
How long does shipping take?
Shipping times vary by location and carrier.
Once your order ships, you will receive tracking information via email.
Do you accept returns or exchanges?
Because all items are sourced on demand and prepared specifically for each order, all sales are final.
We do not accept returns or exchanges.
Why are all sales final?
We operate in small batches and source items intentionally for each customer.
This allows us to avoid overproduction and maintain quality.
What if my item arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we will make it right.
Do you offer international shipping?
At this time, we ship within the United States only.
International shipping will be available soon.
Can I cancel or change my order after placing it?
Once an order is placed, it begins processing immediately.
For this reason, orders cannot be canceled or modified.
How can I contact you?
For any questions or concerns, please reach out to us at:
📧 [email protected] (recommended)
or through our contact form.